SHIPPING

We ship both domestically and internationally via Australia Post.

Please allow 2–3 business days for order processing. Orders placed on Fridays or over the weekend will be dispatched the following Monday.

Please note: Delivery timeframes are estimates only and should be used as a general guide. Delays may occur due to customs processing within Australia. All timeframes are based on metro areas, deliveries to regional or rural locations may take longer.

Anseline is not responsible for delays caused by Australia Post or its delivery partners.

 

RETURNS & EXCHANGES

We hope you love your new Anseline pieces!

However, if for any reason you are not completely satisfied, we’re here to help.

Returns are accepted within 14 days of delivery for a full refund.*

Return shipping costs are the responsibility of the customer.

Items must be returned in their original condition - unworn, unwashed, unmarked, and free from any odours (including perfume). Returns that do not meet these standards will be declined and sent back at the customer’s expense.

To initiate a return, please send your item(s) back within 14 days of delivery and retain your tracking number. Once shipped, email us with your name, order number, and return tracking details.

Return Address
ANSELINE
PO BOX 112
Toorak VIC 3142

Anseline reserves the right to refuse returns that do not comply with the above conditions. Refunds apply to the item value only and exclude any original shipping costs.

Due to limited stock availability, we offer refunds only and do not provide exchanges.